Why Most Telecom Bills Are Impossible to Understand Most telecom bills are designed to be approved. Not understood. If you’ve ever reviewed a carrier invoice, you’ve probably had this experience: It looks similar to last month The total is within range Nothing obviously stands out So you approve it. And move on. But here’s the […]
Last week, we hosted a webinar: “Where Your IT Budget Is Quietly Leaking: How CIOs & CFOs Can Recover It.” We had strong attendance and even better questions. If you missed it, you can watch it here: LinkedIn Replay: https://www.linkedin.com/events/7417217279819452416/?viewAsMember=true YouTube Replay: https://youtu.be/oUELWgi2TjQ?si=IK7NwWuuJRrJ01cG The Real Key to Recovering IT Budget The biggest takeaway? Savings don’t […]
Many cost savings stories start with a big change. New vendors. New systems. Months of internal effort. This one didn’t. The setup Our fintech firm client had: ~1,000 employees 13 offices and data centers 136 separate network services Multiple bills from multiple vendors Well over $1M a year in WAN, voice, and internet telecom spend […]
Most procurement teams do a great job negotiating contracts. But what happens after the contract is signed? That’s where millions in value quietly leak away. A Silent Gap in Vendor Management I rarely hear midsize firms or smaller enterprises talk about post-contract vendor cost management. They have sourcing. They have procurement. But they don’t have […]
Let’s get one thing out of the way: Yes – vendors are part of the problem. Yes – sometimes they overcharge, upsell, or quietly keep services running long after they’re needed. But most of the waste I’ve uncovered over the years in IT looking at WAN, internet, voice, and wireless telecom spend? It didn’t come […]
A perfectly reasonable question. And one I hear more and more often. If you are comfortable uploading your telecom billing data into an AI system, or you have a private AI solution that keeps data fully contained, there is a lot you can do with today’s tools. AI is advancing. Every month it gets better […]
Expense reduction is top of mind for many IT executives right now. (BCG notes cost management remains the strategic priority in 2025. https://www.bcg.com/publications/2025/cost-efficiencies-remain-an-executive-priority-in-2025 ) But we’re also told, many still believe that cutting costs in WAN, Internet, or Voice services is impossible, or means sacrificing performance, or taking on major project risk. It doesn’t have […]
You can’t manage what you don’t measure. But when it comes to vendor spending, especially telecom, cloud, and IT services, many firms aren’t measuring all the right things. Here’s the truth: It’s common to not know what every single line item on your vendor bills are for, who it serves, and whether it’s priced correctly […]
A CFO colleague recently shared some frustrations that echoed what we often hear from IT and finance leaders: “The numbers technically add up, but it still feels like a black hole. We can’t explain where the money’s going for each vendor, and no one on the team has the bandwidth to dig deeper.” Sound familiar? […]
Are you an AT&T customer or do you know one? AT&T people have confirmed recently that AT&T billing systems had some serious software problems, creating billing issues that aren’t fixed automatically. We’re seeing lots of clients who have serious and surprising billing issues, for example: Double billing for charges for services. Sub acounts that spontaneously […]
