Blog

Why Don’t You Just Use AI?

A perfectly reasonable question. And one I hear more and more often. If you are comfortable uploading your telecom billing data into an AI system, or you have a private AI solution that keeps data fully contained, there is a lot you can do with today’s tools. AI is advancing. Every month it gets better […]

Surprising Savings Hidden in WAN, Internet, and Voice Bills

Expense reduction is top of mind for many IT executives right now. (BCG notes cost management remains the strategic priority in 2025. https://www.bcg.com/publications/2025/cost-efficiencies-remain-an-executive-priority-in-2025 ) But we’re also told, many still believe that cutting costs in WAN, Internet, or Voice services is impossible, or means sacrificing performance, or taking on major project risk. It doesn’t have […]

7 KPIs to Manage IT Vendor Spending – and Regain Budget Control

You can’t manage what you don’t measure. But when it comes to vendor spending, especially telecom, cloud, and IT services, many firms aren’t measuring all the right things. Here’s the truth: It’s common to not know what every single line item on your vendor bills are for, who it serves, and whether it’s priced correctly […]

AT&T Billing Issues

Are you an AT&T customer or do you know one? AT&T people have confirmed recently that AT&T billing systems had some serious software problems, creating billing issues that aren’t fixed automatically. We’re seeing lots of clients who have serious and surprising billing issues, for example: Double billing for charges for services. Sub acounts that spontaneously […]

53 Critical Success Factors to Minimize Costs of Vendor Services

Introduction This paper will lay out the critical success factors to minimize the costs of vendor services. We’ll primarily use examples from telecom, but this applies to services purchased from vendors in general.   Overview The process is simple. 1. Create granular visibility into your spending, creating an inventory of every single service. 2. Review […]

Purchasing for Retail Sales Channels

Berlin Pacific buys and sells products sourced from wholesalers. We utilize highly vertical marketing channels and analytics that zero in on prospects for products sold by wholesalers. We then utilize appropriate proprietary technologies to maximize the value of the sale, allowing us to sell more products. This leverages Berlin Pacific’s expertise in analytics-driven optimization of

What do we do to identify unused or underutilized services?

A partner’s client asked – “Can you please provide more detail on what you do to identify unused or underutilized services?” It is a great question. Pre-requisite For EVERY Line, Number, Service we determine the Utilization Type Physical Location Line Status Hunt Group Business Need Relevant Contract, incl. end date or status If the phone […]

How Are We Different?

We were recently ask by a partner how we differ from other firms. We rattled off a few examples. Our clients report getting several times the savings working with us, compared to firms whose primary expertise is limited to eliminating billing errors. We look beyond billing errors, so our clients see savings beyond simply the […]

How We Help Carriers

We help carriers manage and reduce the cost of their network. (For more on network cost management read the link.) Complementary Promotion Carriers are eligible for a complementary analysis of their recurring IT and carrier costs for potential savings. Savings for many firms range from 20-50%. Berlin Pacific not only recommend cost savings it also […]

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