There are a number of good competitors in the TEM industry. Their general focus is on the activities involved in acquiring and paying for telecom services — contract compliance, paying bills, looking for bill errors and anomalies. Most of the firms could best be described as Telecom Admin Support. This save time and about 15% of the money clients save with our unique methodology. The other 85% is left on the table.
With our unique methodology you and Berlin Pacific gain a detailed understanding of your voice, data, and other telecom services. This includes:
Berlin Pacific’s focus, as reflected by our compensation model, is on safely making expense reducing service and contract changes and driving savings to the bottom line. At the end of a Berlin Pacific project, our clients have their information in good order to transition to one of the Telecom Admin providers. Alternatively, Berlin Pacific will mentor an internal Office or Network administrator to achieve most of the benefits of outsourcing the function.
Are you an AT&T customer or do you know one? AT&T people have confirmed recently that AT&T billing systems had some serious software problems, creating billing issues that aren’t fixed automatically. We’re seeing lots of clients who have serious and surprising billing issues, for example: Double billing for charges for services. Sub acounts that spontaneously […]
Introduction This paper will lay out the critical success factors to minimize the costs of vendor services. We’ll primarily use examples from telecom, but this applies to services purchased from vendors in general. Overview The process is simple. 1. Create granular visibility into your spending, creating an inventory of every single service. 2. Review […]
