Are you an AT&T customer or do you know one? AT&T people have confirmed recently that AT&T billing systems had some serious software problems, creating billing issues that aren’t fixed automatically. We’re seeing lots of clients who have serious and surprising billing issues, for example:
Unfortunately AT&T is often unaware of the specific problems on the bills they’re sending to individual customers like you. This means AT&T isn’t able to tell you everything they need to fix on your bill. While AT&T VPs assure us that they are trying to turn their customer service around, it isn’t going to happen overnight. Fortunately we’ve been able to identify these problems and get them fixed, saving individual companies many hundreds of thousands of dollars just on AT&T.
Helping people with difficult and time consuming problems is one of the things we love about our work.
If you or someone you know gets their voice or data telecom services from AT&T we would be happy to check it out for free.
We also help firms who aren’t using AT&T, and we’d be happy to discuss how we help firms like yours achieve significant savings. Typically clients can save 40 to 60% if they’re spending over $100,000 annually on telecom.
A perfectly reasonable question. And one I hear more and more often. If you are comfortable uploading your telecom billing data into an AI system, or you have a private AI solution that keeps data fully contained, there is a lot you can do with today’s tools. AI is advancing. Every month it gets better […]
Expense reduction is top of mind for many IT executives right now. (BCG notes cost management remains the strategic priority in 2025. https://www.bcg.com/publications/2025/cost-efficiencies-remain-an-executive-priority-in-2025 ) But we’re also told, many still believe that cutting costs in WAN, Internet, or Voice services is impossible, or means sacrificing performance, or taking on major project risk. It doesn’t have […]
